This notice describes how medical information about anyone who is served by Ohio Valley Goodwill Industries may be used and disclosed and how you can access this information. Please review it carefully.
We understand that medical records and other information we collect about services and supports we provide to you are personal. Keeping these records private is one of our most important responsibilities.
Ohio Valley Goodwill Industries (OVGI) must follow many laws to protect your privacy. We follow the Federal Health Insurance Portability and Accountability Act of 1996 (HIPAA). In addition, we follow many laws specific to Ohio Department of Developmental Disabilities and Ohio Jobs and Family Services. For this notice, we will use the term records to mean the paper or electronic records we maintain about you.
Your records may be used and disclosed by the employees and volunteers at OVGI who serve you, as well as persons or agencies who perform various activities on behalf of OVGI known as “Business Associates” (for example, billing, referral sources, and network and software services). This includes communication with people served or person(s) identified as point of contact, as well as health care professionals.
In general, we use and disclose your information for:
There are limited situations when we are permitted or required to disclose your records or parts of them without your signed permission. These situations include:
work related injuries or illness
All other uses not described above require that we obtain your signed permission.
For any purpose not described above, we will release your information only with your explicit written authorization (or written permission by a legal guardian when applicable). This includes an expiration date that you specify and gives details about where, why, when, how and to whom the information can be given. You can cancel your permission at any time by letting us know in writing.
Your legal rights to privacy, access to your records, and accuracy of your records include:
To exercise any of these rights, or if you have any questions or complaints regarding our privacy practices, call, deliver, mail or email your request to:
HIPAA Privacy Officer
10600 Springfield Pike
Cincinnati, Ohio 45215
(513) 771-4800
View our Privacy Policy and Contact our Privacy Team
Ask any staff person if you need help to put your request in writing.
We are obligated by law to maintain privacy of your information and to provide this notice. In the event of a breach-an improper disclosure of your information-we are required to notify you. We are required by law to abide by the terms of this notice.
From time to time we make changes to our policies and if we do, your records will be protected by the new, changed policies. Our current notice will always be available on our website listed below:
If you have any questions or complaints about our privacy practices, please contact us:
HIPAA Privacy Officer
10600 Springfield Pike
Cincinnati, Ohio 45215
(513) 771-4800
cincinnatigoodwill.org
We will never retaliate against you for filing a complaint. Further, if you are not satisfied with the results, you may also complain to the Secretary of Health and Human Services.